We’ve put together some frequently asked questions to help guide you around Giveaway.co.uk – if you have trouble finding what you’re looking for, contact us using the form below and we’ll get back to you as soon as possible.
It’s really straight forward, once you’ve chosen the competition you wish to enter follow these steps:
Step 1: Select your answer to the competition question;
Step 2: Select the number of entries you require. Please remember that these are entries, not attempts to answer the competition question correctly. If your answer is wrong, you will not be able to try again unless you purchase more entries.
Step 3: Is to click the “Enter Now” button, complete your details (OR sign in) and complete your purchase. You will need to tick the box to confirm that you accept our terms and conditions. (See more on this here on our Terms & Conditions)
You will then receive an email confirming your ticket numbers.
There is also a free entry route available. To enter for free, send your name, address, telephone number, email address and answer to the competition question to us at the following address:
FAO Giveaway, 11-13 Wrexham Enterprise Hub, Rhosddu Road, Wrexham, Wales, LL11 1AT.
Entries must be submitted via first class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately.
The competition is open to residents of The United Kingdom (excluding Northern Ireland) only who are 18 years or older.
We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England, Wales.
Also, you cannot enter this competition if you are a relative of any of our suppliers.
In the interest of fairness, we sometimes limit the number of entries per person.
The maximum ticket numbers allowed per person very per competition, this limit is visible on the individual competition page.
The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly and communication with participants. We will only change the dates if we have to for reasons outside of our control.
This is not a lottery or a free prize draw. It is a prize competition and the law says that to be in with a chance of winning, you must demonstrate your skill, knowledge or judgement.
The law says that the question should be sufficiently difficult that a significant number of people either get the answer wrong or are put off entering. However, this means that the odds of winning are actually increased for those who get the answer correct.
Whilst this may be disappointing, you have to remember that this is a competition and we have deliberately made the question tough to comply with the law. (See more on this here on our Terms & Conditions)
If you get the question wrong, you will not be entered into the draw so you will not have the chance to win the prize. You will not be entitled to a refund of your entry fees.
We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.
We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.
We do not share your data with any third parties unless this is necessary for administering the competition.
If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.
You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.
The prizes are described fully on the website. You can find out more details by clicking here.
We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.
Everyone who gets the answer to the question correct will be entered into a draw. The winner will then be chosen live at random from all the correct entries using a random number generator.
If you haven’t received an email from us confirming your entry and ticket number(s), please check your spam folder, you can also check by logging into your account. If it is not in there, please email us at firstname.lastname@example.org.
We do offer cash alternatives on some competitions. In these circumstances, the winner may choose to accept the cash alternative instead of the advertised prize.
If you are the winner, the prize will be yours. You can do what ever you wish with it, including selling it.
No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.
Even if you do not want to participate in any promotional exercises, we may have may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.
We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason. More information regarding refunds can be found on our Terms & Conditions